As veterinarians, a key part of the oath we took was to protect and promote public health. We, at Wildwood Veterinary Hospital, take that oath very seriously and are working to slow the spread of COVID-19 and other illnesses.
We have instructed staff not to come to work if they, or someone in their family, are sick or have a cough or fever. We ask the same of our clients because we are a small hospital with a limited staff. To provide the best service possible for our clients we try our best to avoid illnesses in any capacity. Please be patient and understanding if we need to reschedule appointments or schedule further in the future than we usually would.
Please do not personally bring your pet in or come to our animal hospital if you or a member of your family has a fever, cough, or cold-like symptoms. Please stay home, take care of yourself, and consult your healthcare provider. If you are ill and your pet is sick, please call us to let us know if you have made alternative transportation arrangements with an authorized individual.
If you are ill and cannot find another person to bring in your sick pet, please call us once you arrive in the parking lot so that we may utilize appropriate protocols to protect ourselves. To limit exposure, we will bring your pet inside to be treated and ask that you remain in your vehicle. We will not accept your pet’s toys, bedding, or other personal items if hospitalized.
Furthermore, we ask that all persons not necessary for decision-making regarding your pet’s care stay at home. Starting on July 11th, 2023 at our San Jose location, we will be allowing one client inside the building for the duration of the exam, said client must be of 18 years of age, financially responsible for the pet, and able to make any and all medical decisions for the pet’s care. These and other protocols are in place for the safety of you, your family, our clients, and our staff. We thank you for your understanding.
We want to be available to help you and your pets now and in the future. Please help us to protect you, our community, our staff, our families, and our clients who are at increased risk of severe complications. We work together to protect everyone.
Thank you,
Wildwood Veterinary Hospital